CTO, co-founder
Leading technology for an AI companion app for women in perimenopause and menopause.
Viktar Martavitski
Automation-first IT transformation
I help growing companies put their IT in order and automate the requests that come in every day.
About me
I’ve worked in IT for 20 years, in gamedev, fintech, logistics and IT services. I started as a sysadmin in Minsk and have since run IT for companies with thousands of employees.
Most recently I led the transformation of Playrix’s global IT: 2,500+ people in 10 offices, one service organisation instead of scattered teams.
Today I run CT Core, my ITSM consultancy, and I’m CTO and co-founder of SimplYou. I also build Threadmaker, a Jira and Slack integration.
Highlights
- 56%of monthly tickets automated with AI agentsPlayrix, 2025–26
- 2,500+employees supported in 10 officesPlayrix, 2025–26
- 27people in the IT team I grew from 3, serving 100+ sales pointsHUMANS.group, 2020–21
- 10,000+servers and 24,000+ applications in a CMDB used for financial reportingWargaming, 2015–20
Recent experience
Founder
My own ITSM and IT transformation consultancy. Clients bring me in to design an IT department, set up ITSM and Jira Service Management, or build a CMDB. Threadmaker lives here too.
Director of Information Technology
Merged scattered IT teams into one service organisation for 2,500+ employees in 10 offices, introduced a 3+1 tier model and automated access management with AD/SCIM and AI agents.
External ITSM Consultant
Helped the Live Services team set up service management: incident and service level processes, a CMDB with AWS autodiscovery, and Jira Service Management.
Education
Belarusian State University
ITIL Foundation in IT Service Management
How I work
Automate what repeats
A large share of tickets at Playrix were the same requests over and over, mostly access and onboarding. We moved them to AD/SCIM integrations and AI agents, so the team could spend its time on problems that need a person.
Drop approvals that protect nothing
Line managers used to approve access to non-critical services ticket by ticket. Access templates by job role replaced those approvals and removed about 1,200 tickets a month.
Show what IT costs
At Wargaming I built the CMDB for production and an infrastructure cost model on top of it, so financial reporting could rely on real data.